Effective Date: Jan 1st, 2023
These Terms and Conditions (“Agreement”) govern the relationship between GoldenBerry Catering (“Company”) and the customer (“Customer”) collectively referred to as “Parties.”
1. Scope of Services
GoldenBerry Catering provides catering services (“Services”) as specified in the agreed-upon contract or invoice, including food preparation, delivery, setup, and additional services upon mutual agreement.
2. Payment Terms
2.1 Pricing: The Customer agrees to pay the total amount specified in the contract or invoice for the Services provided by GoldenBerry Catering. Prices may vary based on menu selection, guest count, and additional services.
2.2 Deposits: A non-refundable deposit is required to secure the reservation, as outlined in the contract or invoice.
2.3 Final Payment: The remaining balance is due [number of days] prior to the event date, as specified in the contract or invoice. Failure to make the final payment may result in service cancellation.
2.4 Additional Charges: Any extra services or expenses incurred during the provision of Services will be added to the final invoice after communication with the Customer.
3. Cancellation and Refunds
3.1 Customer Cancellation: The Customer must provide a notice of cancellation at least 48 hours before the delivery date. The deposit is non-refundable, and cancellation fees may apply based on the proximity to the event date.
3.2 Cancellation by GoldenBerry Catering: GoldenBerry Catering reserves the right to cancel the Services in exceptional circumstances. The Customer will receive a refund, excluding the deposit.
3.3 Guest Count Changes: Any adjustments to the guest count must be communicated to GoldenBerry Catering [number of days] prior to the event. The final invoice will be adjusted accordingly.
3.4 Refunds: Applicable refunds will be processed within [number of days] following the cancellation request.
4. Responsibilities and Obligations
4.1 GoldenBerry Catering Responsibilities:
4.1.1 Food Safety and Quality: GoldenBerry Catering adheres to the highest food safety and hygiene standards, using fresh and high-quality ingredients.
4.1.2 Service Staff: Professional and trained staff from GoldenBerry Catering will set up, serve, and clean up the event.
4.1.3 Timeliness: GoldenBerry Catering ensures timely delivery, setup, and service as agreed upon.
4.2 Customer Responsibilities:
4.2.1 Event Details: The Customer must provide accurate information about the event, including date, time, venue, guest count, dietary restrictions, and other relevant details.
4.2.2 Venue and Facilities: The Customer is responsible for ensuring that the event venue is suitable for catering services and equipped with the necessary facilities.
4.2.3 Cooperation: The Customer must cooperate with GoldenBerry Catering and provide necessary assistance for the smooth execution of the Services.
5. Liability and Indemnification
5.1 Liability: GoldenBerry Catering is not liable for damages, losses, or injuries arising from circumstances beyond its control or caused by the Customer or guests.
5.2 Indemnification: The Customer agrees to indemnify and hold GoldenBerry Catering harmless from any claims, damages, liabilities, costs, or expenses resulting from the Customer’s breach of this Agreement or the event.
6. Intellectual Property
6.1 Ownership: All intellectual property rights related to GoldenBerry Catering’s branding, website, marketing materials, and content remain the property of GoldenBerry Catering.
6.2 Customer Content: The Customer grants GoldenBerry Catering a non-exclusive, royalty-free license to use event-related content for promotional purposes unless otherwise agreed in writing.
7. Confidentiality
GoldenBerry Catering and
the Customer shall treat shared confidential information as strictly confidential and not disclose it to any third party without written consent.
8. Use of Cookies, Facebook Pixel, and Google Analytics
GoldenBerry Catering utilizes cookies, Facebook Pixel, and Google Analytics on its website for enhanced user experience and analytics purposes. By using the website, the Customer agrees to the respective privacy policies and terms of these services.
9. Governing Law and Jurisdiction
This Agreement is governed by and construed in accordance with the laws of Ontario, Canada. Any legal actions arising from this Agreement shall be exclusively brought in the courts of Ontario, Canada.
10. Amendments and Termination
GoldenBerry Catering reserves the right to modify these Terms and Conditions. Updated terms will be communicated to the Customer. Either Party may terminate this Agreement in writing for a material breach that remains unremedied.
11. Entire Agreement
This Agreement constitutes the entire understanding between GoldenBerry Catering and the Customer, superseding all prior agreements, whether oral or written.
By accessing the GoldenBerry Catering website or engaging in business with GoldenBerry Catering, the Customer acknowledges and agrees to be bound by these Terms and Conditions.
For inquiries or concerns regarding this Agreement, please contact GoldenBerry Catering at support@goldenberrycatering.com